{"id":168,"date":"2026-09-10T10:44:37","date_gmt":"2026-09-10T08:44:37","guid":{"rendered":"https:\/\/www.storepilot360.fr\/?post_type=case&#038;p=168"},"modified":"2026-10-15T14:07:27","modified_gmt":"2026-10-15T12:07:27","slug":"milano-metz","status":"publish","type":"case","link":"https:\/\/www.storepilot360.fr\/?case=milano-metz","title":{"rendered":"Milano Metz"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"168\" class=\"elementor elementor-168\" data-elementor-post-type=\"case\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7aafd64 e-flex e-con-boxed e-con e-parent\" data-id=\"7aafd64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4a71402 e-con-full e-flex e-con e-child\" data-id=\"4a71402\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6388739 h3 elementor-widget elementor-widget-heading\" data-id=\"6388739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Pr\u00e9sentation du <span class=\"--text-primary\">client <\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9df21d0 elementor-widget elementor-widget-text-editor\" data-id=\"9df21d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"exerg mb-3\">\u00c9tablissement de restauration (brasserie italienne) situ\u00e9 \u00e0 Metz. Probl\u00e9matique initiale : gestion des commandes difficile aux heures de pointe, manque de centralisation entre caisse et fid\u00e9lit\u00e9 client, besoin d&rsquo;automatiser les campagnes marketing locales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2760f9 e-con-full e-flex e-con e-child\" data-id=\"a2760f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-023ce4f e-con-full e-flex e-con e-child\" data-id=\"023ce4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-54f73f9 e-con e-atomic-element e-flexbox-base e-default-div \" data-id=\"54f73f9\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"54f73f9\" data-e-type=\"e-flexbox\" data-id=\"54f73f9\">\n    \t\t<div class=\"elementor-element elementor-element-d12eb67 elementor-widget elementor-widget-text-editor\" data-id=\"d12eb67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"h3\"><b>-20 %<\/b><\/div><p>s<span style=\"font-weight: 400;\">ur le temps de prise de commande et de passage en caisse<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-0c0bd1a e-con e-atomic-element e-flexbox-base e-default-div \" data-id=\"0c0bd1a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0c0bd1a\" data-e-type=\"e-flexbox\" data-id=\"0c0bd1a\">\n    \t\t<div class=\"elementor-element elementor-element-f712a83 elementor-widget elementor-widget-text-editor\" data-id=\"f712a83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"h3\"><b>+35 %<\/b><\/div><p><span style=\"font-weight: 400;\">de taux de r\u00e9achat chez les clients inscrits au programme de fid\u00e9lit\u00e9<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4191fc2 e-con-full e-flex e-con e-child\" data-id=\"4191fc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-18ce47a e-con e-atomic-element e-flexbox-base e-default-div \" data-id=\"18ce47a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"18ce47a\" data-e-type=\"e-flexbox\" data-id=\"18ce47a\">\n    \t\t<div class=\"elementor-element elementor-element-e445b1d elementor-widget elementor-widget-text-editor\" data-id=\"e445b1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"h3\"><b>+ 18 %<\/b><\/div><p><span style=\"font-weight: 400;\">de chiffre d&rsquo;affaires gr\u00e2ce au marketing automatis\u00e9 et aux ventes additionnelles<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-7ceb9e4 e-con e-atomic-element e-flexbox-base e-default-div \" data-id=\"7ceb9e4\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7ceb9e4\" data-e-type=\"e-flexbox\" data-id=\"7ceb9e4\">\n    \t\t<div class=\"elementor-element elementor-element-a9e795c elementor-widget elementor-widget-text-editor\" data-id=\"a9e795c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"h4\"><b>5h \/ semaine<\/b><\/div>\n<span style=\"font-weight: 400;\">gagn\u00e9es sur le suivi comptable et le pilotage des stocks\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9349e0e e-flex e-con-boxed e-con e-parent\" data-id=\"9349e0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ec8f09 e-con-full e-flex e-con e-child\" data-id=\"7ec8f09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d25f7ff h5 elementor-widget elementor-widget-heading\" data-id=\"d25f7ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Les d\u00e9fis<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57441f9 elementor-widget elementor-widget-text-editor\" data-id=\"57441f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Lenteur au rush du midi et du soir<\/b><span style=\"font-weight: 400;\"> \u2014 un syst\u00e8me de caisse vieillissant qui ralentissait la prise de commande et l&rsquo;encaissement.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Fid\u00e9lisation fragment\u00e9e<\/b><span style=\"font-weight: 400;\"> \u2014 aucun outil unifi\u00e9 pour identifier les clients r\u00e9guliers et leur proposer des offres personnalis\u00e9es.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Manque de visibilit\u00e9 sur l&rsquo;activit\u00e9<\/b><span style=\"font-weight: 400;\"> \u2014 pas de pilotage en temps r\u00e9el des ventes, des stocks ni de la rentabilit\u00e9 des menus.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eab8cb6 e-con-full e-flex e-con e-child\" data-id=\"eab8cb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4825c9 h5 elementor-widget elementor-widget-heading\" data-id=\"c4825c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">La solution d\u00e9ploy\u00e9e<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-915f258 elementor-widget elementor-widget-text-editor\" data-id=\"915f258\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Caisse certifi\u00e9e &amp; NF525<\/b><span style=\"font-weight: 400;\"> \u2014 prise de commande fluide sur tablette, envoi direct en cuisine\/bar, encaissement ultra-rapide.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Programme de fid\u00e9lit\u00e9 intelligent<\/b><span style=\"font-weight: 400;\"> \u2014 identification automatique du client au moment du paiement, attribution de points et r\u00e9compenses.<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Marketing automatis\u00e9 &amp; IA<\/b><span style=\"font-weight: 400;\"> \u2014 relance automatique des clients absents depuis plus de 30 jours, offres cibl\u00e9es lors d&rsquo;\u00e9v\u00e9nements (anniversaires, matchs, f\u00eates).<br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tableau de bord 360<\/b><span style=\"font-weight: 400;\"> \u2014 analyse dynamique du chiffre d&rsquo;affaires, des produits phares et des heures d&rsquo;affluence, accessible directement par la direction.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fe4631 e-con e-atomic-element e-flexbox-base e-default-div e-486488e \" data-id=\"2fe4631\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2fe4631\" data-e-type=\"e-flexbox\" data-id=\"2fe4631\">\n    \t\t<div class=\"elementor-element elementor-element-3cf246a h5 elementor-widget elementor-widget-heading\" data-id=\"3cf246a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">T\u00e9moignage<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81d3dc8 elementor-widget elementor-widget-text-editor\" data-id=\"81d3dc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em class=\"exerg\">\u00ab\u00a0<span style=\"font-weight: 400;\">StorePilot 360 a litt\u00e9ralement transform\u00e9 la gestion quotidienne du Milano Metz. Pendant les coups de feu, nos \u00e9quipes gagnent un temps pr\u00e9cieux sur les commandes et les encaissements. Du c\u00f4t\u00e9 marketing, nos clients adorent le programme de fid\u00e9lit\u00e9 et reviennent plus souvent. C&rsquo;est l&rsquo;outil indispensable dont nous avions besoin pour moderniser notre \u00e9tablissement.<\/span>\u00ab\u00a0<\/em><br \/><br \/><\/p><p>\u2014 <span style=\"font-weight: 400;\">La Direction, Milano Metz<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Comment une institution de la restauration messine a modernis\u00e9 sa gestion, acc\u00e9l\u00e9r\u00e9 son service et fid\u00e9lis\u00e9 sa client\u00e8le gr\u00e2ce \u00e0 l&rsquo;\u00e9cosyst\u00e8me Storepilot 360.<\/p>\n","protected":false},"featured_media":169,"menu_order":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-168","case","type-case","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<title>Milano Metz | Storepilot 360<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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